Get in Touch With Us
Got a question about how we rank sweepstakes casinos, spotted something that needs updating, or just want to share feedback? This page covers how to reach us and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable way to get in touch. Send your message to [email protected] and a member of our team will read it — we don't rely on automated replies to stand in for a real answer.
If you can, tell us upfront what your message is about. A quick line such as "correction," "partnership enquiry," or "general question" helps us route it to the right person and get back to you sooner.
What We Can Help With
We cover a specific niche — sweepstakes and social casinos — so most of the messages we get fall into a few categories:
- Questions about how sweepstakes casinos work — including the Gold Coins and Sweepstakes Coins model, how redemptions work, or why availability differs by state.
- Corrections — Operators change their welcome offers, eligible states, and terms often. If you've noticed something on our site that looks outdated, we want to know so we can check it and update it.
- Content suggestions — If there's a topic related to sweeps coins casinos, redemption processes, or state-by-state eligibility you'd like us to cover, let us know.
- Partnership or editorial enquiries — If you represent an operator or a relevant business and want to discuss working with us, introduce yourself and explain what you have in mind. Note that any commercial relationship never determines how a platform is ranked on this site — our editorial ratings are researched independently.
- Concerns about play habits — If you or someone you know is struggling to keep play in check, mention this in your message and we'll point you toward appropriate resources. Sweepstakes casino games involve chance, and we take responsible play seriously.
What Happens After You Send a Message
Every message is read by a real person on our team, not routed through a chatbot. We aim to respond within a couple of working days, though it can take a little longer during busier periods. If your question needs more digging — for example, checking an operator's current state eligibility or redemption terms — we'll say so rather than guess.
Before You Write In: A Few Things Worth Knowing
A lot of the questions we receive are already answered on the site itself, so it may save you time to check these first:
- State availability changes. Sweepstakes casinos are not available nationwide. Coverage varies by state, some states restrict or prohibit this model entirely, and operators can choose to stop serving a state at any time. Always check an operator's own terms before signing up.
- No purchase is required to play. Legitimate sweepstakes casinos let you claim free Sweepstakes Coins daily and typically offer a free alternative method of entry by mail, alongside the option to buy Gold Coin packages if you choose to.
- Redemption isn't instant or guaranteed. Turning Sweepstakes Coins into a prize usually involves a minimum threshold, identity verification, and processing time — it's not the same as cashing out from a real-money account.
- Ratings reflect our own review process. Our editorial scores for platforms such as Crown Coins, SplashCoins, or McLuck are based on our own research into offers, game libraries, and terms — they are not customer-review scores, and commission from any listed operator never buys a better position.
If you're comparing options for a related market, our page on trusted non-GamStop casinos in the UK may also be useful.
A Note on Accuracy
Operator offers, eligible states, and redemption terms change frequently in this industry. We do our best to keep listings current, but if you've used a platform recently and something doesn't match what we've published, telling us helps keep the site accurate for the next reader. We appreciate every message that helps us do that.
Thanks for taking the time to read this far — we look forward to hearing what's on your mind.